1. Introduction

Welcome to PSS Laundry Qatar. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, home address, and payment information when you create an account, place an order, or contact us.
• Service Information: Details about laundry items, special instructions, pickup and delivery preferences.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
• Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your laundry orders
• To communicate with you about orders, promotions, and updates
• To improve our services and website experience
• To process payments and prevent fraud
• To comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With delivery partners and payment processors who assist in providing our services.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us at hello@psslaundry.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze website usage, and personalize content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: hello@psslaundry.com
• Phone (Al Mansoura): +974 33339145
• Phone (Bin Dirham): +974 33335261
• Address: Doha, Qatar